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Urban Outfitters Direct LLC.
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Urban Outfitters is a member of the VeRO program and we strictly enforce proper use of our trademarks, services marks and copyrights. The distinctive photographic images and accompanying item descriptions appearing on our website and in our catalogs are protected by copyright and are not available for general use. Urban Outfitters Direct LLC owns the exclusive rights to all website and catalog images and that are not licensed for use on eBay. Information on eBay intellectual property guidelines and federal laws governing the use of images may be found on eBay at http://pages.ebay.com/help/community/png-items.html. URBAN OUTFITTERS is trademark of Urban Outfitters Inc. |
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Frequently Asked Questions (FAQ)
Q: Why was my auction suspended? A: We asked eBay to suspend your auction because Urban Outfitters believes that the merchandise that you were offering for sale is counterfeit or otherwise infringes Urban Outfitter trademarks. Because of how eBay works, we can only make this determination based upon your auction's title/description/photographs. Q: Why did eBay allow me to post my auction? A: eBay maintains that it cannot conduct a comprehensive pre-screening of their auctions. The fact that eBay permitted your item(s) to be listed for sale does not mean that their sale is legal or that they do not infringe Urban Outfitter trademarks. Q: Why does URBAN OUTFITTERS care if I sell a single piece of unauthorized URBAN OUTFITTERS merchandise? A: Sellers of counterfeit merchandise attempt to trade off of Urban Outfitter well-earned reputation. Sales of counterfeit goods damage Urban Outfitter reputation, as many of the purchasers of inferior counterfeit products will attribute the poor quality merchandise to Urban Outfitters. Q: I think that the item I offered is genuine. How can I tell if it is real? A: We cannot provide the public with detailed information on how to identify genuine Urban Outfitters items. The only way you can be certain that you are purchasing a genuine Urban Outfitters fashion product is to purchase from a Urban Outfitters store or via our website and catalog. Q: I bought the item from Urban Outfitters but my auction was ended. Why did that happen? A: Most of the products we sell are actually manufactured by other brands. According to eBay policy you can only use the specific brand name of the manufacturer who made the product in the product title and description. Using rban Outfittersand the manufacturer brand name together will cause trademark confusion between the two brands which could result in legal action between us, the manufacturer and ultimately you. Please click through the following link as to read more about eBay keyword policies, please specifically read the part titled rand Name Misuse. http://pages.ebay.com/help/policies/listing-keywords.html If you are unsure what brand name to use the best bet is to look on the tag on the inside of the clothing article and use that brand name in your listing. Q: Why can't I use the word "URBAN OUTFITTERS" in my auction heading even though I am not selling a URBAN OUTFITTERS item? A: Many eBay sellers use the trademarked term "URBAN OUTFITTERS" in their auction title or description simply to get attention from consumers looking for authentic URBAN OUTFITTERS goods. This is a form of trademark infringement recognized by the courts as "initial interest confusion." Even though consumers may ultimately realize that an auction or website has no connection to Urban Outfitters, such conduct is illegal trademark infringement, and is an attempt to take a free ride off Urban Outfitter name and reputation. Q: Why can't I describe my item as "URBAN OUTFITTERS -STYLE", "URBAN OUTFITTERS-LIKE" or a similar phrase? A: Due to Urban Outfitter fame and reputation, a person who sees the URBAN OUTFITTERS name is likely to believe that the goods are in some manner connected with or endorsed by Urban Outfitters. Such confusion as to association or sponsorship is a form of trademark infringement and violates federal and state laws. Q: Why didn't URBAN OUTFITTERS contact me directly before reporting my auction to eBay? A: For reasons of speed and efficiency, it is impractical to contact each seller individually. In order to maintain its reputation and name, Urban Outfitters must work diligently and speedily to protect its reputation for providing the highest quality products, and to stop the sale of inferior products under its name and trademarks. |
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